British Sterling

Returns Form

Please complete the form below -


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Reason for return *





Yes
No
What should we do *
Please provide up to 3 preferred collection dates
Product code(s) of item(s) returning *
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Please note that we must ensure the above 3 images requested are sent to us to process claims with our insurers. Failure to provide the 3 images of the above may delay or deny a return/replacement request.



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Please enter characters you see above in the box below to validate this form.
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I understand that a charge of £28 will be deducted from my refund for collection returns unless I post items back myself, at my own cost, providing the courier and tracking code, or unless due to damage or fault on our part.
* Required

All returns must be reported to us within 14 days of receipt.
Please ensure returned items are in their exact original packaging as returns may be rejected otherwise.
Collection costs of £28 will be deducted from your refund (where applicable) once the item has been received and checked over. Alternatively, you can organise return to us via your own courier if this suits. Please allow up to 5 working days for the item to reach us and be refunded.